Plumbing guides

Short, practical answers for the questions people ask in the middle of a leak, on a freezing night, and before a big plumbing job.

Emergency

What to Do When a Pipe Bursts

Shut off the main water valve first, then turn off the water heater and open a low faucet to drain the lines.

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How to Find Your Main Water Shutoff

The main shutoff is usually where the water line enters the house: on a basement front wall, in a utility closet, in the garage, or near the water heater in slab homes.

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Drains

Why Drains Clog and When It's the Main Line

Kitchen drains clog with grease and food, bathroom drains with hair and soap.

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Water heaters

Water Heater: Repair or Replace?

Repair makes sense for a younger heater with a failed part like an element, thermostat or thermocouple.

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Prevention

How to Prevent Frozen Pipes

Keep the heat on, let faucets on outside walls drip, open sink cabinets, disconnect garden hoses and insulate pipes in unheated spaces.

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Costs

How to Choose a Plumber

Check the plumber's license with your state or local board, ask for proof of insurance, and get a written price or clear rate before work starts.

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Pipe burst, drain backed up or no hot water?

Shut off the water if you can, then call. We'll connect you with a local plumber that serves your ZIP.

Fast callback on emergency requests

Call (555) 010-0162 Request service